Work Place skills

Objectives:

Develop a personal employment plan. ■ Seek and apply for employment. ■ Prepare a resume and
cover letter. ■ Prepare for an employment interview. ■ Accept employment. ■ Understand how
automotive technicians are compensated. ■ Understand the proper relationship between an employer
and an employee. ■ Explain the key elements of on-the-job communications. ■ Be able to use critical
thinking and problem-solving skills. ■ Explain how you should look and act to be regarded as a
professional. ■ Explain how fellow workers and customers should be treated.

T his chapter gives an overview of what you should do to get a job and how to keep it. The basis for this discussion is respect—respect for yourself, your employer, fellow employees, your customers, and everyone else. Also included in this discussion are the key personal characteristics required of all seeking to be successful automotive technicians and employees.

SEEKING AND APPLYING FOR EMPLOYMENT
Becoming employed, especially in the field in which you want a career, involves many steps. As with many things in life, you must be adequately prepared before taking the next step toward employment. This discussion suggests ways you can prepare and what to expect while taking these steps.